We have multiple convenient delivery options. We use Uber Connect “Same-Day Package Delivery”, Aramex, FedEx Express, Middle East Shipping, and Cairo Express as our courier partners for deliveries.
Once your order is processed, we deliver within 24-48 working hours across the Egypt for FREE for all orders above EGP 30000. Deliveries are done between 10:00 am and 7:00 pm Monday-Saturday. We always endeavor to deliver on time but sometimes delays are inevitable and we will notify you of the same beforehand.
The delivery of certain items may vary, potentially resulting in longer wait time. Please refer to the indicated delivery timeframe on the product page.
A shipping quote is provided once all address details are given during checkout. While this quote is accurate almost all the time, we reserve the right to amend this based on the size and weight of the actual shipment. If there is any difference in the shipping quote, customers are informed about it before the order is processed.
Customers have a chance to amend/cancel the order as required before the order is dispatched from our warehouse. All items are dispatched the same/next day from our warehouse after the order is processed.
For Egypt deliveries, there are no customs charges.
At the time of placing the order, customers are encouraged to put accurate address details to ensure delivery on time. We will deliver the goods to the premises you specify on your order. It is recommended that you are present to accept delivery of your order.
If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery. Delivery times may also change and this will be notified to you beforehand.
Customers will be asked to sign for the goods upon delivery. Once delivered and signed for, no claim of damaged goods will be accepted. Photo identification may be needed in some cases to accurately verify the receiver.
The following forms of ID are accepted:
In addition, if "Credit Card Online" is selected as the payment methods then the details on the photo ID should exactly match that of the credit card used to make the purchase.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customercare@easytestgroup.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Last updated: 29-06-2024
The maximum purchase for this product is () pieces.
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